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Large Party Deposit and Cancellation Policy

 

Reservations – Cancellations - No-Show Policy

At Italian by Night, we commit to create memorable dining experiences. For assistance with reservations or changes to your reservation, contact us at info@italianbynight.com or call 506.214.8259.

 

General Reservation Guidelines

  • Confirm Your Booking: Ensure reservation details are up to date (number of guests, etc).

  • Stay Connected for your Reservation.   Provide your cell phone number to receive reservation updates from IbN / OpenTable.

  • Be Punctual: Please arrive on time. If you're running late, call us directly at 506.214.8259.

  • Cancellations: Notify us as soon as possible to allow us to accommodate other guests.

 

The Bustin Room (Private Dining for Up to 20 Guests)

  • Seating: Up to 14 guests at square table, or multiple tables for up to 20 guests.

  • Reservation Times: Weekends 4:45 - 5 PM or 7:30 - 7:45 PM.  Flexible weekday options

  • Deposit: A $50 refundable deposit which is credited back the night of your reservation

  • Booking Private Room for the entire evening $150 fee – join us any time 4:45 onward. Refundable - 5 days notice

  • Late Cancellations / No Show: $50 per reserved guest +  deposit forfeited.

 

Main Dining Room - Large Groups  

  • Seating: Multiple tables for optimal service.

  • Reservation Times: 4:45–5:00 PM or 7:30–7:45 PM, with added flexibility Tue - Thur

  • Refundable Deposit:

  • 8 - 20 guests: 50.00

  • 21 - 40 guests: 100.00

  • 41 + guests 250.00 [excludes Buy-Out]

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  • All deposits are credited back to the card on file the night of the reservation.

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CANCELLATION POLICY NOTICE

*We require advance notice to avoid empty seats and revenue loss*

  • Up to 10 guests: 48 hours

  • 11 - 20 guests: 72 hours

  • 21 - 40 guests 5 business days

  • 41+ guests excluding a Buy-Out: 10 business days

  • LATE CANCELLATIONS AND NO-SHOWS: A 50.00 fee per reserved guest is applied to the credit card on file. Deposit forfeited

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RESTAURANT BUY-OUT 

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  • Deposit: 2500.00 required at booking

  • Cancellation Policy: 

  1. 60+ days notice: Full deposit refunded​

  2. 31-59 days notice: Deposit forfeited [2500.00]]

  3. 30 days or less notice: Deposit forfeited + additional 2500.00 fee [ 5000.00 total]

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To Modify or Cancel a Reservation 

  •     Email: Elizabeth, Dorothy, or Michelle at info@italianbynight.com

  •     Call: 506.214.8259, Tuesday through Saturday. Leave a message if no answer​

  • WE ARE CLOSED SUNDAY AND MONDAY

 


We appreciate your understanding and cooperation in helping us to provide exceptional dining experiences.
 

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Italian by Night – Restaurant and Bar

97 Germain St, Saint John, NB E2L 2E5, Tel: (506) 214-8259

 

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